OEF/OIF Services

What Is Mediation And Conflict Resolution?
Mediation is a process of alternative dispute resolution by which a trained neutral third party can assist disputing parties to find agreement. This is done person to person, without either party resorting to adversarial means, such as litigation.
Mediation, as a tool to provide conflict resolution, is becoming widely used to solve many types of disputes-conflicts between employees and employers, business partners, consumers and service providers and commercial contractors, as well as within community organizations, churches, neighborhoods and families.
What Does This Comprehensive Training Provide?
This intensive participation training is designed to provide practical skills in mediation. The course includes informal lecture sessions, discussions, demonstrations, role plays and a comprehensive manual. At the end of the course, each participant receives a certificate of completion.

Who Should Attend This Training?
	Legal Departments Management Teams Human Resources Personnel Consultants School Administrators Correctional Personnel Mental Health Professionals Community & Government Agencies Employee Assistance Professionals Other Interested Organizations	Supervisors Managers Attorneys Companies Counselors Church Staff School Staff

40 - Hour Basic Training
Each mediation course equals forty (40) hours of training and is held on the following days and times:
Thursday Friday Saturday Thursday Friday Saturday	4:00 PM - 8:30 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 4:00 PM - 8:30 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM
Upon request, other schedules can be arranged for companies. All mediation courses comply with the standards set by the Texas Mediation Trainers Rountable.

Are Continuing Education Credits Available?

The basic mediation course provides forty (40) contact hours, including three (3) hours of Ethics and the family mediation course provides 30 contact hours including two (2) hours of Ethics. The courses are accredited by the Texas State Bar, Texas Counselor Licensing Boards, and other boards by arrangement.

Where Is The Training Held?

All classes are held at the Worklife Center for Meditation and Conflict Resolution at 1900 St. James Place, Suite 880 | Houston, TX 77056, (713) 266-2456.

How Do We Register For The Courses?

You may register online or contact the Worklife Institute, 713.266.2456. See course listings on the seminars and courses page.

Ethics

The Worklife Institute is committed to promoting excellence in workplace ethical practice in corporate policy development; management decision-making; and the day-to-day professional practice of individual employees.

Institute leadership in business ethics training and consultation include:

• Corporate consultation to establish or update company ethics programs, in-house hotlines, educational materials and collateral programs in Mediation and Employee Assistance.
• Graduate academic course work in business and professional ethics and economics.
• Public Board and Membership Involvement:
  • Greater Houston Business Ethics Roundtable
  • Center for Business Ethics Studies, St. Thomas University - Advisory Board
  • Society for Business Ethics
  • Academy of Management
• Resource Center library reference collection on Business and Professional Ethics.